Frequently Asked Questions

BC Gaming Event Licence # 86340

Licensee

Vancouver Fire Fighters’ Charitable Society

2-6515 Bonsor Avenue, Burnaby, BC V5H 3E8

For inquiries relating to any ticket purchased please call 604-436-3335 or email linda@iaff18.org or bcraffle@darelle.com

 

  1. How many tickets are available for sale?

    First Cause Ride 50-50 Lottery:
    There are 13,000 tickets available for sale.

 

  1. How much do tickets cost?

First Cause Ride 50-50 Lottery: 1 ticket for $10, 3 tickets for $25 and 10 tickets for $50.

  1. How can I obtain a winner(s) list?

The winner(s) will be published at www. http://vanfirecharities.com on https://darelle.com/VancouverFireFighters/.  The winner(s) list will be emailed to every ticket purchase.

 

  1. What are the odds of winning?

50/50 Draw Lottery: Chances of winning the 50/50 prize are 1 in 13,000 (total tickets for sales) actual odds will depend on the number of tickets sold.  

  1. What is the 50/50 Draw prize?

50/50 Draw Lottery maximum prize payout can be $50,000.00, however the 50/50 Draw prize is dependent on the actual number of tickets sold.

 

  1. What happens if a bad payment is received?

If a credit card payment is charged back you will be contacted by PayPal, the licencee and or Darelle Media Inc and given an opportunity to provide replacement payment according to the terms and conditions of PayPal and or Darelle Media Inc. NSF Cheques will be assessed a $15 fee and any tickets issued will be considered invalid until replacement payment is received. 

 

  1. How old do you have to be to purchase a ticket?

Purchasers must be at least 19 years of age. If a winning ticket bears a minor’s name, the prize will be lawfully delivered on behalf of the minor to the minor’s parent, legal guardian or trustee.

 

  1. Can Tickets be ordered online?

Yes, the Licencee has contracted the services of Darelle Media Inc. (www.darelle.com) to sell 50/50 Draw Lottery Tickets through the Internet by way of a real time processing and payment system and where the purchaser’s ticket is paid for immediately online. The transaction and payment processing system used for processing online ticket sales (PayPal) is Payment Card Industry (PCI) Security Standards Council compliant. Tickets will be delivered to the Purchaser by email through the Internet where the Purchaser will download a copy of the ticket. In addition:

 

 

Non-residents of British Columbia cannot purchase tickets by phone, fax or mail.

 

  1. Can I purchase tickets if I am not a resident of British Columbia?

Yes, but there are certain restrictions and conditions, which must be met. Tickets must be purchased from the licencee.

The lottery is intended for B.C. residents. Ticket buyers must be in British Columbia at the time of purchase. A non-resident of British Columbia may purchase a ticket if the entire payment transaction takes place while the person is in British Columbia and if the ticket or a receipt is issued at that time.

Tickets or receipts cannot be distributed to, mailed or otherwise sent to a non-residents third-party address in British Columbia. Prizes will not be delivered to an address outside of British Columbia or to a person other than the registered ticket holder.

  1. How many prizes will be awarded?

50/50 Draw Lottery: 1 prize will be awarded.

  1. What is the total prize value?

50/50 Draw Lottery: The prize will be based on 50% of the total sales proceeds from the 50/50 Draw tickets.

  1. Is my ticket purchase tax deductible?

No, lottery tickets are not tax deductible; even though proceeds support a charitable cause.

  1. What if I lose my ticket?

You do not need your ticket to claim your prize. Your name, address, and phone number are recorded in the database along with your ticket number. If you would like a replacement ticket, you can log into your www.darelle.com account using the email and password you provided at time of purchase and download or print your ticket from your account or email bcraffle@darelle.com and your tickets will be resent via email:  Please include your name, address and phone number with your request.

  1. Do I have to pay tax on any winnings?

Lottery winnings are considered a windfall and not taxable in Canada.

  1. What is your privacy policy?

We respect your privacy.

We do not rent, sell, or trade our mailing lists. Information provided through ticket purchase will be used to deliver services and keep you informed on activities of the Vancouver Fire Fighters’ Charitable Society including programs, services, and special events, funding needs, opportunities to volunteer or give and more, through periodic contacts.   

To be removed from these contacts, call 604-436-3335 or email linda@iaff18.org bcraffle@darelle.com or opt out by following the links on the email received with your tickets.            

  1. Can I request a specific ticket number?

No. Ticket numbers are computer-generated in ascending order starting at a pre-determined number.

  1. How long do I have to claim my prize?

Prizes must be claimed within twelve (12) months of the Final Draw.

  1. How will I know if I have won a prize?

The primary ticket purchaser will be notified by email, phone and/or mail by the Licencee as to what they have won and where/how to claim their prize(s).

How long does it take to receive my ticket?

You should receive your ticket within minutes if the order has been placed Online and tickets will be delivered electronically only.  If you do not receive order confirmation from PayPal and an email with your tickets from Darelle Media Inc, check your spam folder or email linda@iaff18.org  or bcraffle@darelle.com for further information or for re-issue.

  1. When are the deadlines for ticket sales?

First Cause 50-50 Sales Cut-off is August 20th, 2016

  1. How can I be sure my tickets are in the draw?

The professional services firm Darelle Media Inc in conjunction with he licencee ensures that all paid tickets are in the draw.

  1. Will my name be publicized if I am a winner?

Yes, all winner(s) names are publicized and be communicated electronically to all those who purchased tickets.

  1. How are the prize(s) awarded?

50/50 Draw Lottery: The 50/50 winner is drawn manually from a barrel.

  1. What are the guidelines for buying tickets?

Purchase online or in person at or at the

Vancouver Fire Fighters’ Charitable Society

2 - 6515 Bonsor Avenue, Burnaby, BC V5H 3E8

For inquiries relating to any ticket purchased please call 604-436-3335 or email linda@iaff18.org or bcraffle@darelle.com

Ticket purchasers must be 19 years of age or older.  If a winning ticket bears a minor’s name, the prize will be lawfully delivered on behalf of the minor to the minor’s parent, legal guardian or trustee.

Tickets may be sold and purchased only in British Columbia

www.bcresponsiblegambling.ca